“Communication was relaxed yet professional. Both Sophie and Rachel understood how emotionally charging it was for a parent to be outlining their children’s needs and potential neurodiversity. I felt that my concerns were listened to and that both my children's needs were at the core even at the beginning stages.”

“I am so thankful to Sophie and Rachel for their support and how we were seen and heard as a family. The whole process never felt clinical at any point and we were granted the time we needed to ensure the best and right outcomes were found either way. Both Sophie and Rachel were supportive, knowledgeable and patient in their approaches at all times with both my sons at the core. I felt both Sophie and Rachel took the time to understand my children as individuals and acted as great advocates in highlighting their needs and struggles. I cannot thank them enough.”

Mum of 14 and 10 year olds, October 2024

“Rachel listened extremely well to all the information I wanted to share about my child - it felt as though she really understood the challenges we were facing and that her approach would be compassionate, supportive and well informed. I felt as though there was a light at the end of the tunnel and someone understood the difficulties my child was facing. I had spoken to other professionals but Rachel really listened and sounded as if she cared and wanted to help.”

“Sophie quickly made us all feel welcomed and at ease despite our initial nervousness. She managed to record information without appearing too professional and therefore, we never felt judged. She spoke to us as equals and listened to information we were sharing - never giving the impression that some information was more important, which validated all our feelings and experiences.”

“We are very grateful for the kindness you have shown our family, and the support you provided us never felt rushed - we felt cared for and you were exactly the right people to help us.”

Parents of 13 year old, August 2024